Process Number: 18	Revision Date: 1/13/2005 5:03:00 PM
Revision #: 4	Back | Access Password:

Confirm that EPOS/TREG Lines are Started

Office Responsible:

DCS - District - Computing Services

Process Type:

internal

Position Title:	Systems Analyst		Author:	DTurnbeau
Cross Trained Staff:		Manager:	DHarris	Vice Pres.:	RTemple

Timeline (Deadlines or Time-Constraints) :

Upon Arrival Each Morning

What must be done before this process is started:

EPOS1 and EPOS2 must be up (in computer room).

Which processes are waiting for this process:

Telephone Registration

Source documents or communication with information needed for this process:

What is the end-result of this process, or the hand-off

Confirmation that Telephone Registration lines are operational.

What steps must be taken independent of the computer system (Manual Process)

Locate the switch box for EPOS1/EPOS2/Skywalker/LearnOnLine in the computer room.

Which steps must be taken on a computer (Electronic Process):

1. On switch box, click port selection until the green light is highlighted on EPOS1. 1a) Scan lines to confirm that all lines either say "Waiting for Call" or "Call in Progress". If any lines say "Stopped", see documentation for Starting EPOS/TREG lines. 2. On switch box, click port selection until the green light is highlighted on EPOS2. 2a) Scan lines to confirm that all lines either say "Waiting for Call" or "Call in Progress". If any lines say "Stopped", see documentation for Starting EPOS/TREG lines.

Related Documents to Process (e.g. Datatel documentation, Government code books, etc.)

Notes (Cautions, suggestions for improvement, etc.)