Process Number: 24	Revision Date: 3/23/2001 11:36:47 AM
Revision #: 1	Back | Access Password:

Setting Up Email Accounts

Office Responsible:

DCS - District - Computing Services

Process Type:

internal

Position Title:	Help Desk		Author:	RCarter
Cross Trained Staff:	TCollins/MFink	Manager:	MFink	Vice Pres.:	RTemple

Timeline (Deadlines or Time-Constraints) :

24 hour

What must be done before this process is started:

Form must be filled out and NT account must be setup.

Which processes are waiting for this process:

Configuration of email on users machine.

Source documents or communication with information needed for this process:

What is the end-result of this process, or the hand-off

Send form back to user indicating email address. Student worker sets up email account via pc/mac (except for Faculty).

What steps must be taken independent of the computer system (Manual Process)

Form must be filled out and signed by correct people.

Which steps must be taken on a computer (Electronic Process):

Setting up Email Accounts 1 – Launch Exchange Administrator 2 – File 3 – New Mailbox 4 – On the General Tab fill in all appropriate information (First, Initials, Last, Display – which should be last name comma then first name with spaces in between the comma and first name, Alias – which is should match the username, Title, Company – would equal the campus they are at, Department, and phone. 5 – Click where it reads “Primary Windows NT Account”… this should be tied to their account in User Manager for Domains or Hyena. 6 – Click on the Distribution Lists tab 7 – Click the Modify… button and add the appropriate distribution lists to this user. For example if the person works for the computer center they will be added to the computer center distribution list. 8 – Click on the E-mail Addresses tab 9 – Click on New… 10 – Click on Internet Address and then click Ok 11 – Input the correct email address. This should be the address at that campus. For example if you had a Crafton user the email address would be username@crafton.sbccd.cc.ca.us. If the user were from Valley or District the email address would be username@sbccd.cc.ca.us. You should also add two extra email addresses to fit our scheme. These email address are not necessary but may be in the future. So if you have Crafton users add the two email addresses of username@craftonhills.org and .net. For Valley add the email addresses of username@valleycollege.org and .net. For District add the email addresses of username@sbccd.org and .net.

Related Documents to Process (e.g. Datatel documentation, Government code books, etc.)

Notes (Cautions, suggestions for improvement, etc.)

NT account should be setup first. Don`t forget to add appropriate groups to users email account. MAKE SURE TO SETUP EMAIL ACCOUNT ON THE CORRECT EXCHANGE SERVER - BEEP2, DEATHSTAR, OR GALACTICA.