Process Number: 54	Revision Date: 2/22/2001 2:56:00 PM
Revision #: 1	Back | Access Password:

POS/Can not find port

Office Responsible:

DCS - District - Computing Services

Process Type:

internal

Position Title:	Enterprise Network Spec		Author:	LMascarenhas
Cross Trained Staff:	TCollins	Manager:	GChavez	Vice Pres.:	RTemple

Timeline (Deadlines or Time-Constraints) :

What must be done before this process is started:

Which processes are waiting for this process:

Source documents or communication with information needed for this process:

What is the end-result of this process, or the hand-off

What steps must be taken independent of the computer system (Manual Process)

Which steps must be taken on a computer (Electronic Process):

Related Documents to Process (e.g. Datatel documentation, Government code books, etc.)

Notes (Cautions, suggestions for improvement, etc.)

Vendor: Arkansas Book Store Phone Number: 800-800-8227 Contact Person: Robert/Chuck This problem usually occurs when the port on the hub loses contact with the server. The bookstore has a service contract with the POS Vendor who usually dial in an take care of the problem.