Process Number: 60

Revision Date: 2/22/2001 3:22:00 PM
Revision #: 1
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Sending a Harris Digital Phone in for Repair

Office Responsible: DCS - District - Computing Services Process Type: internal
Position Title: Enterprise Network Specialist/Voice Comm Author: JHarris
Cross Trained Staff: CFerguson Manager: DHarris Vice Pres.: RTemple

Timeline (Deadlines or Time-Constraints) :
As needed
What must be done before this process is started:
Some one contact us with a phone problem.
Which processes are waiting for this process:
Source documents or communication with information needed for this process:
What is the end-result of this process, or the hand-off
What steps must be taken independent of the computer system (Manual Process)
Which steps must be taken on a computer (Electronic Process):
Related Documents to Process (e.g. Datatel documentation, Government code books, etc.)
Notes (Cautions, suggestions for improvement, etc.)

Process Number: 60

Revision Date: 2/22/2001 3:22:00 PM
Revision #: 1
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