Process Number: 89	Revision Date: 2/23/2001 5:42:00 PM
Revision #: 1	Back | Access Password:

Sars Call/calls not made

Office Responsible:

DCS - District - Computing Services

Process Type:

internal

Position Title:	Enterprise Network Spec		Author:	LMascarenhas
Cross Trained Staff:	AHonhensee	Manager:	GMaez	Vice Pres.:

Timeline (Deadlines or Time-Constraints) :

What must be done before this process is started:

Which processes are waiting for this process:

Source documents or communication with information needed for this process:

What is the end-result of this process, or the hand-off

What steps must be taken independent of the computer system (Manual Process)

Which steps must be taken on a computer (Electronic Process):

Vendor Name: J & J Associates Phone Number: 415 383-3787 Contact Person: Jim Doty/Kevin Problems usually occurs when modem locks up and does not make its calls to students, or if the clock on the computer is off. The people who notice this problem is the counseling office. Since a yearly contract has been signed with the vendor all the clerk has to do is to make a call to the vendor or call computer center.

Related Documents to Process (e.g. Datatel documentation, Government code books, etc.)

Notes (Cautions, suggestions for improvement, etc.)