Soft Skills

Soft Skills may be customized to reflect your company needs. They include, but are not limited to:

• Bilingual Leadership Skills
• Business Reports
• Business and Email Writing
• Change Management 
• Coaching & Mentoring
• Communication Skills: Public Speaking
• Communication Skills: Workplace Communication
• Conflict Management: Negativity in the Workplace
• Conflict Mgmt: Communicating Tactfully with Difficult People
• Customer Service Academy
• Decision Making 
• Emotional Intelligence
• Interviewing: Hiring the Best
• Leadership: Certificate in Leadership
• Development
• Leadership: Frontline Leadership Skills
• Leadership: Skills For New Leaders
• Microsoft Office-Excel, Word, PowerPoint, Access, Outlook
• Motivation Skills
• PHR Preparation: Professional in HH Preparation Course
• Problem Solving
• Project Management
• Supervisory Skills: Becoming Excellent Leaders & Supervisors
• Team-building: Effective Teams
• Time Management
• Workforce Dynamics and Delegating